Ted Silva Talks About Customer Service at QuickSilva Title

At QuickSilva Title customer service is the mortar between our bricks. “Buying or selling a home is one of the biggest decisions of your life. We never lose sight of our responsibility in that decision,” explains Ted Silva, founder of the company.

Ted Silva’s education began around the family dinner table as a child, listening to his father talk passionately about his work as a real estate broker.  His father’s dedication to his clients as people, rather than just as a source of transactions, naturally grew to be part of Ted’s vision of how business should be conducted.

Today at QuickSilva Title we put ourselves in our customers shoes and make sure we stay one step ahead of their needs.

“If our clients are happy, then we’ve done our job,” says Ted Silva.

We have a collective skillset that allows us to anticipate the workflow of our various clients, from homebuyers, to real estate agents, to mortgage loan managers. We know that providing the best service in the industry means more successfully closed loans – and we know that’s what our partners want.

“We all win. And that’s what matters,” adds Ted.

This dedication to customer service is also a part of how we work together within the company. Each of us is willing to go an extra mile for each other. This kind of cooperation creates an energy that naturally gets passed on to our clients.

“Our dedication to customer service sets us apart from the many other title, escrow or loan processing companies in the field,” emphasizes Ted Silva.

We’ve made “We Close Anywhere, at Anytime” a reality all over the Country. This wouldn’t have happened without customer service as a core value.

To find out more about how Ted started Quick Silva, see our page History and Mission.